Returns & Exchanges
At Brume Window Film, we want you to be completely satisfied with your purchase. If your non-custom film doesn't meet your expectations, you can return it within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer service team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully roll the window film and place it back into its original protective tube to ensure it remains crease-free and undamaged during transit.
- 3.Ship the Item
Affix the provided return label to the tube and drop it off at any authorized courier location; we recommend using a tracked service for peace of mind.
- 4.Receive Your Refund
Once our quality control team inspects the returned film, we will process your refund to your original payment method within 5 to 7 business days.